Returns & Exchanges
If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Request Authorization
Log into your account or contact support to obtain a Return Merchandise Authorization (RMA) number.
- 2.Pack Securely
Place the items in the original shipping box. Ensure leather hides are rolled, not folded, to prevent permanent creasing.
- 3.Label and Ship
Affix the provided return label to the outside of the package and drop it off at any authorized carrier location.
- 4.Receive Refund
Once our warehouse inspects the return, your refund will be processed to the original payment method within 5-7 business days.
