Returns & Exchanges

If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days of delivery.

Return Process

  • 1.
    Request Authorization

    Log into your account or contact support to obtain a Return Merchandise Authorization (RMA) number.

  • 2.
    Pack Securely

    Place the items in the original shipping box. Ensure leather hides are rolled, not folded, to prevent permanent creasing.

  • 3.
    Label and Ship

    Affix the provided return label to the outside of the package and drop it off at any authorized carrier location.

  • 4.
    Receive Refund

    Once our warehouse inspects the return, your refund will be processed to the original payment method within 5-7 business days.